Contact Boafo One
Whether you need help with your listing, want to verify your business, or have spotted something suspicious, here is exactly where to reach us.
Customer Support
General help, account and billing questions, ownership verification questions, and directory corrections.
- General customer support
- Business listing enquiries
- Ownership verification questions
- Billing and account issues
- Directory corrections
We reply within 1 business day.
Trust and Security
Report fake listings, hijacked profiles, scam payment details, fraudulent numbers, and ownership disputes.
- Report fake business listings
- Report hijacked or stolen profiles
- Report fraudulent phone or WhatsApp numbers
- Report scam payment details
- Ownership disputes
- Security incidents and abuse
We investigate within 2 business days. Urgent cases are prioritised.
System notifications
Password resets, email verification, and account notifications come from noreply@one.boafo.digital. This inbox does not receive replies. For help, write to support@one.boafo.digital.
Business verification assistance
If you own a business on Boafo One and need help claiming or verifying it, our team will guide you step by step.
- Submitting proof of ownership (registration, utility bill, official ID).
- Fixing a profile that was claimed by the wrong person.
- Resolving ownership disputes between staff or partners.
Write to support@one.boafo.digital with your business name and listing URL. For suspected hijacks, use security@one.boafo.digital.
Office hours: Monday to Friday, 9:00 to 17:00 GMT.