Claim Your Business Listing
Take control of your business information online.
Claim your Boafo One listing to manage contact details, update locations, receive customer enquiries, and protect your customers from incorrect or fraudulent information.
Why claim your business?
Verified owners get the tools to keep their information accurate and reach more customers.
- Control your phone numbers
- Control your WhatsApp details
- Manage locations and directions
- Update opening hours
- Receive customer enquiries
- Respond to corrections
- Protect customers from misinformation
- Earn a Verified Business badge
Why verification matters
Customers find businesses through search engines, social media, referrals, and directories.
Incorrect phone numbers, outdated information, and fraudulent listings damage trust and cost real business.
Claiming and verifying your listing helps customers connect with the real business behind the name.
Unclaimed Listing
Anyone can search for the business, but no owner is managing the information.
Verification Pending
An ownership claim has been submitted and Boafo One is reviewing the evidence.
Verified Business
The owner is confirmed and the business carries the Verified by Boafo One badge.
How the claim process works
- 1
Find your business listing
Search for your business on Boafo One. If it isn't there yet, you can add it before claiming.
- 2
Submit an ownership claim
Provide basic information confirming your relationship to the business.
- 3
Verification review
Boafo One reviews the claim and may request supporting evidence.
- 4
Manage your profile
Once approved, you gain access to manage and protect your business listing.
Verification methods
Requirements vary depending on the business type and circumstances. We will tell you what we need.
Business email verification
Confirm a code sent to an email address linked to the business domain.
Website ownership confirmation
Add a small verification record on your business website.
Business registration documentation
Share a registration certificate or equivalent record.
Utility bill or address evidence
A recent utility bill or document showing the business address.
Other supporting documents
Additional evidence the reviewer requests for your situation.
Ownership disputes
If more than one party claims ownership of the same business, we review each case carefully.
- Claims are reviewed individually
- Supporting evidence may be requested
- Existing owners may be contacted
- Temporary restrictions may apply during review
Boafo One reserves the right to revoke verification where ownership information is found to be inaccurate or misleading.
Protect your customers
- Contact the correct business
- Find the correct location
- Access accurate information
- Avoid confusion caused by outdated details
- Report suspicious activity directly to our trust team
Verification helps improve trust but does not guarantee service quality or business performance.
Frequently asked questions
How long does verification take?+
Most claims are reviewed within 2 to 5 business days. Complex cases or disputes can take longer.
What documents are accepted?+
Business registration certificates, official utility bills, business email verification, website ownership confirmation, and other supporting evidence requested by our reviewers.
Can I claim multiple locations?+
Yes. Each branch can be added under your business profile. You only need to verify ownership of the parent business once.
Can I update my phone number after verification?+
Yes, verified owners manage contact details from the dashboard. Sensitive changes such as phone, WhatsApp, address, and ownership are reviewed before they go live.
What happens if someone else has claimed my business?+
Submit a claim with your evidence and contact security@one.boafo.digital. We review competing claims fairly and may temporarily restrict changes during the review.
How do I report an ownership dispute?+
Email security@one.boafo.digital with the listing URL and evidence of your relationship to the business. Our trust team responds within 2 business days.
How do I become a verified business?+
Claim your listing, complete your profile, and submit the verification evidence we request. Approved businesses receive the Verified by Boafo One badge.
Need help?
Our team is here to help you claim, verify, and protect your listing.